Exchange & Returns
Gifts & Homewares
Change of Mind: Returns accepted within 14 days if the item is unused, in original packaging, and in a re-sellable condition.
Return Shipping: Customers are responsible for return postage for change-of-mind returns.
Damaged or Faulty Items: If your item arrives damaged or faulty, please email us within 7 days with photos. We will arrange a replacement, store credit, or refund.
Food & Hamper Items
Due to their perishable nature, food items and hampers cannot be returned or exchanged.
Damaged or Incorrect Orders: If your order arrives damaged or incorrect, contact us within 48 hours with photos so we can organise a replacement or store credit.
To Start a Return:
Email hello@georgiosco.com.au with your order number and details. We’ll guide you through the next steps.